How to fix email error [pii_email_383cedac9d4eec942b8b] ?

The [pii_email_383cedac9d4eec942b8b] email error can occur in various client programs such as Outlook and Mozilla Thunderbird. The error occurs when some users send emails with client software. While the exact error pop-up messages may vary slightly, they will all contain error code [pii_email_383cedac9d4eec942b8b]. As a result, users are unable to send emails to specific recipients using their client software.

Error [pii_email_383cedac9d4eec942b8b] is an SMTP (Simple Mail Transfer Protocol) error for sending emails. The SMTP server did not send the email when the error [pii_email_383cedac9d4eec942b8b] occurs because the recipient’s mailbox is not available. This can be due to several things, and in some cases, it can be a problem that the intended recipient and not the sender can fix.

How can users fix email error [pii_email_383cedac9d4eec942b8b]?

  1. Check email for typos

Error [pii_email_383cedac9d4eec942b8b] can occur due to email typos. So, check again that you entered the correct email address. Make sure there are no typos or spaces in your email address before clicking the submit button.

 

  1. Send an email one day later

Although unlikely, the recipient’s server might be unavailable when sending the email. So, try one or two days. Then the server can return to its original state when you send the email again a few days later.

 

  1. Is your email IP ([pii_email_383cedac9d4eec942b8b]) address blacklisted?

Enter your mail domain in the text box and click the Search MX button. It will then provide the IP address information for the entered email domain. Copy the IP address of your mail domain ( [pii_email_383cedac9d4eec942b8b] ) to the clipboard by highlighting it and pressing Ctrl + C. Then open the blacklist check page in a browser. Paste the IP address ( [pii_email_383cedac9d4eec942b8b] ) into the text box using the keyboard shortcut Ctrl + V. Click the Check Blacklist button, which will show users a list of email blacklists.

If the blacklisted check indicates that the entered IP address ([pii_email_383cedac9d4eec942b8b]) was blacklisted by the anti-spam filter, so you cannot send messages. Try sending a message with an alternate email address if you can. In addition, users who do not have an alternative email can create new webmail accounts in Yahoo, Gmail, etc.

 

  1. Enable SMTP Authentication

Some users may need to enable SMTP authentication for their email client software. Outlook 2013/16 users can do this by clicking Tools in the Outlook window. Select Account Settings from the menu. Then select your email account and click the “Change” button. Select the Outgoing Server tab in the Internet E-mail Settings window that opens. Also, click the Use the same settings as my incoming mail server button. Click OK.

Mozilla Thunderbird users can configure SMTP authentication by clicking Tools and Account Settings in the Thunderbird window.

Select Outgoing Server on the left side of the window. Select a mail server and click the “Edit” button to open the window shown below. Users will then need to enter the SMTP settings for their mail server. For example, Gmail users would need to enter “smtp.gmail.com” for the server address and “587” or “465” for the TLS / SSL port numbers. Click OK

These resolutions may fix the [pii_email_383cedac9d4eec942b8b] email error for some users. However, the intended recipients of the email might also be able to fix the problem by disabling their antivirus software firewalls or clearing their mailboxes. Thus, some users may need to contact recipients (no email) to resolve the issue.

Conclusion of  fix email error [pii_email_383cedac9d4eec942b8b]

Send an email one day later Although unlikely, the recipient’s server might be unavailable when sending the email. Select the Outgoing Server tab in the Internet E-mail Settings window that opens. Also, click the Use the same settings as my incoming mail server button. Select Outgoing Server on the left side of the window.

 If the blacklisted check indicates that the entered IP address was blacklisted by the anti-spam filter, so you cannot send messages. In addition, users who do not have an alternative email can create new webmail accounts in Yahoo, Gmail, etc. Also, click the Use the same settings as my incoming mail server button. Select Outgoing Server on the left side of the window. Select a mail server and click the «Edit» button to open the window shown below.

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